用户服务协议

Terms of Service
最后更新 / Last Updated: 2026-05-17

协议的接受 / Acceptance

本协议由您与成都瀚熙科技有限责任公司(以下简称"我们")订立。本协议适用于我们开发和运营的所有移动应用程序(以下简称"本应用"),包括但不限于教练端(机构端)和学员端应用。

This agreement is entered into between you and Chengdu Hanxi Technology Co., Ltd. ("we", "us", or "our"). It applies to all mobile applications ("the App") we develop and operate, including but not limited to our Coach (Organization) App and Trainee App.

您在注册、登录或使用本应用前,应仔细阅读本协议。一旦您完成注册或开始使用本应用,即视为您已充分理解并同意接受本协议的全部内容。未成年人使用本应用应事先取得监护人的同意。

Please read this agreement carefully before registering, logging in, or using the App. By completing registration or starting to use the App, you acknowledge that you have fully understood and agreed to be bound by all the terms herein. Minors must obtain the consent of their guardian before using the App.

服务内容 / Services Offered

本平台面向培训机构、教练及学员提供以下服务:

The platform provides the following services to training institutions, coaches, and trainees:

我们可能根据业务发展对服务内容进行调整,具体功能以本应用实际提供的为准。

We may adjust the scope of services as our business evolves; the actual features available in the App shall prevail.

账户与用户责任 / Account & User Responsibilities

您在使用本应用时承诺:

When using the App, you agree to:

禁止行为 / Prohibited Conduct

您在使用本应用时不得:

You must not:

对于违反上述规定的行为,我们有权视情节采取警告、限制或暂停功能、封禁账号等措施,并保留依法追究责任的权利。

For violations of the above, we reserve the right to take measures such as warnings, feature restriction or suspension, and account ban, depending on the severity, and to pursue legal liability in accordance with the law.

知识产权 / Intellectual Property

付费与退款 / Payment & Refunds

本应用部分服务为付费服务。下单即表示您同意支付相应费用。课包消费、退课退费按照本应用内公示的规则及您与所属机构约定执行。

Some services in the App are paid. By placing an order, you agree to pay the corresponding fees. Course-package consumption, course withdrawal, and refunds are handled according to the rules published in the App and the arrangements between you and your institution.

退款申请将按照对应流程进行审核,审核通过后原路退回。因您自身原因产生的争议,建议优先与所属机构协商解决。

Refund requests are reviewed through the corresponding process and, once approved, returned via the original payment channel. For disputes arising from your own circumstances, we recommend first resolving them through your institution.

服务变更与终止 / Service Changes & Termination

免责声明 / Disclaimer

在法律允许的范围内,对于因不可抗力、第三方服务、网络中断或您自身操作不当等非我们可控原因导致的服务中断或数据丢失,我们不承担责任。本应用按"现状"提供,我们不对其完全无误或持续可用作出超出法律规定的额外保证。

To the extent permitted by law, we are not liable for service interruptions or data loss caused by reasons beyond our control, such as force majeure, third-party services, network outages, or your own improper operation. The App is provided "as is", and we make no warranties beyond those required by law regarding its being entirely error-free or continuously available.

未成年人使用 / Use by Minors

本应用的学员相关功能可能涉及未成年人。未成年人应在监护人同意并指导下使用本应用。我们不会主动收集 14 周岁以下未成年人的个人信息;相关信息由其监护人或授权教练录入和管理。未成年人保护的详细说明请见我们的儿童隐私保护政策隐私政策

Trainee-related features of the App may involve minors. Minors should use the App with the consent and guidance of their guardian. We do not proactively collect personal information of minors under the age of 14; such information is entered and managed by their guardians or authorized coaches. For details on the protection of minors, please see our Children's Privacy Policy and Privacy Policy.

争议解决 / Dispute Resolution

本协议的订立、履行与解释均适用中华人民共和国法律。因本协议产生的争议,双方应优先友好协商解决;协商不成的,任何一方可提交成都市天府新区人民法院诉讼解决。

The formation, performance, and interpretation of this agreement are governed by the laws of the People's Republic of China. Disputes arising from this agreement shall first be resolved through friendly negotiation; failing that, either party may submit the dispute to the People's Court of Tianfu New District, Chengdu.

协议的变更 / Amendments

我们可能会不时更新本协议。更新后的协议一经在本应用或本页面发布即生效。重大变更时我们会通过应用内通知或电子邮件方式告知。若您不同意变更内容,应停止使用本应用并可注销账户;继续使用即视为接受变更后的协议。

We may update this agreement from time to time. The updated agreement takes effect upon publication in the App or on this page. We will notify you of material changes via in-app notification or email. If you disagree with the changes, you should stop using the App and may cancel your account; continued use constitutes acceptance of the amended agreement.

联系我们 / Contact Us

如果您对本协议有任何疑问、意见或投诉,请通过以下方式联系我们:

If you have any questions, comments, or complaints about this agreement, please contact us: